Privacy Policy

At Mods and Pods we are deeply committed to safeguarding the privacy of our visitors and customers. This Privacy Policy is designed to provide you with information about the way we collect, use, protect, and process your Personally Identifiable Information (PII) in adherence to the privacy laws and data security standards of the United States.

Please take time to read the following information so you are aware of our practices in regards to your personal information.

Information We Collect:

We collect data from you in order to improve your browsing experience and respond to your requests.

Anonymity: You can surf our site without giving out any personal information.
If you contact us: To register for an account or place an order, sign up on our site, or fill out a contact form, you may be asked for specific details.
Data gathered: Your name, e-mail address, physical mailing address, phone number and billing information for credit cards and payment.

When Do We Gather Data?

We gather information from you at certain points such as when you:

You’ll need to register with our online platform.
Complete a transaction or place an order.
Make sure you sign up for our marketing updates or newsletters.
Complete a question form or get in touch with us directly.

What your information is used for:

We use the data that you provide to enhance your experience on modsandpods.com. In particular, we use it to:

Customize user experience and customize content or product suggestions based on user preferences.
Improve and streamline the usability of our website based on user feedback.
Be efficient in responding to customer service requests and support inquiries.
Coordinate marketing initiatives, questionnaires, or web interactive elements.
Secure and efficient processing and delivery of orders.

Keeping Your Data Secure:

We take data protection seriously and all security measures are taken to ensure that your personal information is kept securely.

Encrypted Networks: Your personal details are kept behind safeguarded networks. Access is limited to authorized persons legally required to maintain confidentiality of information. All your sensitive financial or transactional data you provide is sent through Secure Socket Layer (SSL) technology.
External Gateways: We partner with trusted gateway providers to process transactions. Your credit card details are never saved or used directly on our internal servers. We conduct regular malware and security scans to ensure that you have a safe surfing experience.

Cookie Policy:

Yes, we use cookies to enhance your experience. Cookies are small data files that are transferred to your device, through your web browser (where permitted), to enable our systems to identify your preferences.

Why we use cookies:

To track and track items in your shopping cart.
To remember your preferences and settings for the next visit.
To aggregate information on traffic and user behaviour to make better tools and experiences in the future.
Your browser can notify you every time a cookie is installed, and you can set your browser to reject all cookies.

If you refuse to accept cookies, some features which make the site more efficient may not function as intended. You can still make your orders manually by contacting our customer service team directly, though.

Third-Party Disclosures & Links

Information Sharing: We do not sell, trade or transfer your Personally Identifiable Information to any external party or for marketing purposes.
External Links: We may have links to third party products, services or links for which we are not responsible. These external sites have separate privacy policies. We are not responsible or liable for any content or actions of linked sites, but we will always work to maintain the integrity of our site and appreciate your comments on these sites.

California Online Privacy Protection Act (CalOPPA):

We promise to adhere to the following standards, according to CalOPPA:

Users can use our site anonymously.
There is a clear and obvious connection to this Privacy Policy from the homepage of our website, or from the first major landing page of our website.
The word ‘Privacy’ is prominently included in our policy link.

Managing Your Data:

You may update, edit or delete your personal information at any time by:

Logging in to your own account administration system.
Sending an email to us or starting a chat with us.
Contact us directly using the following contact methods.

Don’t Track (DNT) Signals:

We take all “Do Not Track” browser protocols seriously. If the DNT mechanism is active, we will not monitor users’ activity, install cookies or provide targeted advertising. Besides, we don’t allow third party behavioral tracking on our platform.

COPPA (Children’s Online Privacy Protection Act):

The privacy of young children is our priority. We do not cater to, nor specifically target or advertise to children under 13. We do not allow you to collect personal information from children under 13 years of age.

CAN-SPAM Act Compliance:

Clear guidelines under the CAN-SPAM Act. We will agree to:

Don’t send emails with false or misleading headers or subject lines.
Recognize promotional messages when applicable (advertisement).
Provide our address (physical).
Provide a swift and transparent way for recipients to opt out of future mailings.

To cancel your subscription to our emails: Click the “Unsubscribe” link found at the bottom of every e-mail or contact us directly. When you request to be excluded, we will take action quickly and exclude you from any future marketing communication in the legally allowed time frame.